Customer relationship management enhances a business’s ability to cultivate and nurture customer relationships. The system provides a unified approach to organizing customer information while also streamlining processes.
Case Management
This gives instant access to all the customer information needed to resolve. It acts as central repository of all the cases to use for tracking all customer support interactions, faster case handling by integrating case information with existing knowledge base and enhance business processes with automation case escalation and workflow management.
Mobile CRM
CRM with mobile compatibility ensures that you can access data anytime anywhere and it boost your field team’s efficiency.
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