DoFort CRM Service Automation Module

DoFort service module of CRM solution is intended to focus, manage and track the customer service operations. Service Management Module helps you in managing and tracking the case, service, contract, service calendars, warranty, and timely service schedules. With our service CRM, you can achieve the highest service standards and build unwavering customer loyalty. Manage service requests more effectively with automated scheduling. To avoid ambiguities in service operations, use our omni-channel communications engine in a single system.

Contact centre

Dofort Service CRM software in Dubai, Abu Dhabi, and UAE provides a calling tool that will help you to manage service, support, and sales engagements across all traditional customer service channels, even for the most complex organizations.

Help desk

Using a help desk solution that allows contact centre personnel to address customer or staff issues through a single centralized application, you can streamline your internal customer support operations and enhance efficiency.

Field service

Assist with field service operations such as call routing, asset management, on-site billing, and mobile connection. Check the live schedule dynamically each time a customer call is scheduled for very efficient scheduling and appointment reservations with DoFort CRM software in Dubai, Abu Dhabi, and UAE.

Warranty management

Dofort Service CRM solution in Dubai, Abu Dhabi, and UAE helps you to Streamline your warranty procedures by implementing a whole warranty management solution that includes warranty administration, claims management, warranty settlements, supplier recovery, and business intelligence. Reduce expenses, wait times, and fraudulent and/or duplicate claims by automating manual procedures and improving insight into faults.


Frequently Asked Questions

What is Customer Service CRM Software?
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