Best Travel CRM Software in Dubai, Abu Dhabi and UAE

CRM Software for Travel Industry Companies & Tour Operators

Travel CRM is essential for anyone looking to get their feet wet in the travel industry in Dubai, Abu Dhabi, and the UAE. DoFort travel management software in Dubai, Abu Dhabi, and UAE helps travel agents in Dubai, Abu Dhabi, and UAE better maintain and serve their customers. Leads are consolidated from multiple channels and stored in a unified inbox, allowing you to keep track of incoming leads and assign agents to them. DoFort CRM Software in Dubai, Abu Dhabi, and the UAE is easily adaptable to the travel industry and can be transformed into a Travel CRM system.

Reduce your travel agents' workload in Dubai, Abu Dhabi, and the UAE by automating repetitive tasks and providing them with relevant customer information that they can use to improve customer relations. DoFort Travel agency CRM software in Dubai, Abu Dhabi, and the UAE aids in the sending of custom itineraries directly from the CRM, improves efficiency, converts queries to leads, makes your team of travel agents more productive, and saves a significant amount of time and resources.

Increase the speed of your enquiry management by utilizing our travel CRM Dubai, Abu Dhabi, and UAE, which can also assist in lead qualification and lead scoring while ensuring that no leads from websites, booking engines, calls, emails, billboards, print media, social media, and travel expos are lost. A travel agency management software Dubai, Abu Dhabi, and UAE enables you to actively track all of your inquiries and track them through each stage of the sales funnel until they are converted. This provides you with valuable insights that will aid in the improvement of your workforce's productivity.

DoFort Travel CRM in Dubai, Abu Dhabi, and UAE categorizes and profiles your guests as individuals, agents, or corporate entities so that you can serve them appropriately.

A travel operator must manage and meet the demands of their customers while they are on the move. DoFort Travel CRM software in Dubai, Abu Dhabi, and the UAE allows you to coordinate and streamline all operations on a single platform.

Modules of DoFort Travel Agency CRM

Lead Generation

Profit Management


Lead Reports


Automated Follow-Up

Lead Tracking

Travel Invoice

Itinerary Management

Booking Reports

Clients Profile

Booking Tracking

Visa Management

On-trip Experience Management

Booking Calendar

Cancellation Policy Integration

Email Alerts

Benefits of CRM in Travel Industry

CRM has several advantages in the travel industry. DoFort is a customizable CRM Solution that enables businesses to personalize their CRM system based on their business purpose, as opposed to generic CRM that caters to basic CRM features. DoFort offers the best travel CRM to help you provide excellent customer service to your customers.

Customer Database

It allows for the tracking of all available information about a customer, including travel itinerary, pre-sales and post-sales communication. Travel agents will be able to better serve their customers with the help of DoFort travel agency CRM software in Dubai, Abu Dhabi, and the UAE.

Assigning Leads

When leads are registered and are related to a specific region, they can be allocated and assigned to the appropriate sales person. Giving the salesperson access to an online travel CRM where he can focus on the inquiry, gather requirements, and review the next steps.

Access to Multiple Locations

Because the travel agency CRM is based on a Multiple User model and is available online, it can be accessed by a variety of users at any time and from any location. If a travel company has multiple branches, it will be very beneficial to them and will also aid in internal coordination.

Email marketing campaigns for marketing mailers

Travel agents in Dubai, Abu Dhabi, and the UAE can use travel agency CRM to send bulk emails to existing loyal customers, informing them of upcoming tour packages and tourism plans.

Managing from the Enquiry to the Booking Stage

Using the best travel CRM software in Dubai, Abu Dhabi, and the UAE, the progress of the enquiries can be seen after several reviews with the customer by the travel agent in Dubai, Abu Dhabi, and the UAE. These leads are gradually moved to the sales funnel, where they are filtered and prospective cases are moved to the booking stage. A travel agent fills out the necessary details about the package and trip, as well as the hotel and client arrival information, in the booking module.

Follow-Up Management

Travel agency CRM software in Dubai, Abu Dhabi, and the UAE assists in making reminders and activity follow ups for any specific customer, making the entire process more active and never breaking the cycle of continuous follow up of customer.

Customer Conversations are Archived

The number of times interactions with customers occur on a daily basis, and those records are well maintained in the customer account. All information related to his contact details, previous discussions, and which package holiday he has booked can be obtained by accessing the customer information in the online travel CRM.

Documents Concerning Customers

DoFort travel agency CRM software in Dubai, Abu Dhabi, and the UAE allows customers to save important documents such as identification proof ID, address related documents, and passports in their accounts.

Maintain Customer Relations

In DoFort travel agency CRM, maintain customer relations in Dubai, Abu Dhabi, and the UAE. It has the convenience of storing all of an individual customer's details on a single platform, as well as carrying information about personal events such as birthdays, anniversaries, and so on. It enables you to maintain friendly relationships with your customers.

Reports & MIS

DoFort travel agency CRM software can help you in Dubai, Abu Dhabi, and the rest of the UAE. Travel setup can track all reports related to customers, completed bookings/cancellations, payment collection, and the overall performance of the entire setup.


DoFort offers the best CRM solution for travel agencies in Dubai, Abu Dhabi, and the UAE, assisting the Travel Industry in managing their customers' travels and bookings in Dubai, Abu Dhabi, and the UAE. The use of DoFort travel CRM by travel agents can provide a good client experience in providing incredible tour packages while also seeing the team's operational efficiencies doubled.


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